Venstar's Cookie Policy
This document should be read in conjunction with our Privacy Policy and our Data Retention Policy.
We use cookies to give you, the visitor, a better, more relevant experience.
Essential Cookies help us keep our website functioning and secure and are required for the site to work.
Analytics Cookies help us determine which advertising is working and how our site is used.
What types of cookies do we use?
Session Cookies track your activity on our site during a browser session, e.g. what page you landed on when arriving on our site. As the name suggests, these cookies expire when you finish your session.
Persistent Cookies remember your preferences when you return to our site, and make our advertising more targeted. The length of time any cookie is stored on your device can be viewed in the table of cookies below under "Cookies Deleted After". Clearing your browser cache will also remove these cookies.
Third party cookies (those set by another website or domain) are used to find out, for example, which version of a landing page you were shown. Third-party cookies work by sharing your browser identification with the third party (like Facebook), so they can show you ads on their sites. These cookies can be session specific or persistent. These cookies will be blocked (a) by your browser if it is set to not accept third party cookies, or (b) if you are offered the choice when visiting any of our web pages to not accept Analytics Cookies (see Cookie Control below).
Cookie Control
You can control what cookies are set on your device using the ‘settings’ section of your browser or phone, or there is the option to use the cookie opt-in/out option presented to new visitors to our website from those countries where this option is required (e.g. the UK and the EU). Please note that "Essential Cookies" are not deleted using our cookie options, as they are required for our site to work.
List of Cookies
Cookies set by Venstar
Name
Description
Personally Identifiable
Essential Cookie1
Cookie Deleted After
cookieControlPrefs
Stores the GDPR affected visitor's choice as to what cookies they allow.
No
Yes
1 month
cookieControlPrefsCtry
Stores the visitor's country, so we know if they fall under the GDPR rules.
No
Yes
1 month
VEck_visitor_id
A numeric code to ensure we don't count duplicate visits. Includes the date if first visit.
No
Yes
30 days
VEck_landingPage
The Venstar webpage the visitor first arrived on.
No
No
30 days
VEck_lp_parameters
Used for A/B testing. More specific information about the first page the visitor arrived on, e.g what version of the page was shown to them.
Yes
No
30 days
VEck_referring_url
The URL of the link used to bring the visitor to our site.
No
No
30 days
VEck_ad_url_query
Information about the referrer; i.e. on what website the referring link was located.
No
No
30 days
Cookies set by Third Parties
Note that third party cookies may be changed by the third party provider without our prior knowledge.
Cookies set by Facebook
We use Facebook Pixel to analyze anonymous visitor behavior. Data passed to Facebook Pixel is anonymous and stored indefinitely for our statistical analysis. See
Facebook's Data Policy.
Facebook and their cookeis are blocked if visitors from GDPR affected countries opt out of "Analytics Cookies".
Name
Personally Identifiable
Essential Cookie1
Cookie Deleted After
fr
No
No
3 months
_fbp
No
No
3 months
Cookies set by Google Analytics
We use Google Analytics to analyze anonymous visitor behavior. Data passed to Google Analytics is anonymous and stored indefinitely for our statistical analysis. See Google Analytics' Data Policy.
Google Analytics is blocked if visitors from GDPR affected countries opt out of "Analytics Cookies".
Name
Personally Identifiable
Essential Cookie1
Cookie Deleted After
_dc_gtm_*
No
No
18 seconds
_ga
No
No
730 days
_gid
No
No
1 day
_gat_*
No
No
1 minutes
Cookies set by UnBounce
Data passed to UnBounce is anonymous (except for the visitor's IP address, which is part of their visitor ID) and may be deleted upon request. See UnBounce's GDPR Policy and Venstar's Privacy Policy on how to request such a deletion..
Name
Description
Personally Identifiable
Essential Cookie1
Cookie Deleted After
unvt
Visitor ID used for A/B testing to ensure the visitor always sees the same landing page.
Only the visitor's IP address, which is contained within the UnBounce visitor ID.
Yes
3 days
ubvs
Visitor ID used for A/B testing to ensure the visitor always sees the same landing page.
Only the visitor's IP address, which is contained within the UnBounce visitor ID.
Yes
6 months
ubpv
Page and Page Variant info for A/B testing.
No
Yes
6 months
ubrs
Page and Page Variant info for A/B testing.
No
Yes
Session
_sp_ses.19a2
These are Snowplow tracking cookies set by UnBounce, who say, "They are technically necessary so that our landing pages function as the end-user would expect."
No
Yes
1 day
_sp_id.19a2
These are Snowplow tracking cookies set by UnBounce, who say, "They are technically necessary so that our landing pages function as the end-user would expect."
No
Yes
2 years
Cookies set by LiveChat
We use LiveChat to offer a live chat service to our website visitors.
LiveChat is blocked if visitors from GDPR affected countries opt out of "Analytics Cookies".
See LiveChat's Privacy Policy.
Name
Sample Value
Personally Identifiable
Essential Cookie1
Cookie Deleted After
__lc2_cid
25fd3d9d-1150-4fc5-40c7-3f5313
No
No
1,095 days
__lc2_cst
a1d979fb34c8cec96739443373d4a8
No
No
1,095 days
__lc_cid
949506f0-480f-4451-67ba-85a2b4
No
No
1,095 days
__lc_cst
52ab2d6bc0417761d5733779bd048c
No
No
1,095 days
__oauth_redirect_detector
counter=1&t=1558795804&tag=fca
No
No
30 seconds
CASID
CA3-DAL10|XOlWA
No
No
-
__livechat
lc_all_invitation%3D0%26lc_aut
No
No
1,125 days
12338652:state
{"clientLimitExceededLifted":{
No
No
-
@@lc_auth_token:12338652
{"accessToken":"dal:1QezE0S0T0
No
No
-
@@lc_seed
9774
No
No
-
__test_storage_support__
@@test
No
No
-
_livechat_has_visited
TRUE
No
No
-
side_storage_*
{"greetings_accepted_coun
No
No
-
Cookies set by Trustpilot
We use Trustpilot to offer our clients the chance to both read and leave reviews on our service.Trustpilot's cookies are blocked if visitors from GDPR affected countries opt out of "Analytics Cookies".See Trustpilot's Privacy Policy.
Name
Sample Value
Personally Identifiable
Essential Cookie1
Cookie Deleted After
OptanonConsent
isIABGlobal=false&datestamp=Wed+Apr+14+2021+14:29:23+GMT+0200+(Central+European+Summer+Time)&version=6.15.0&hosts=&consentId=4d8c3759-0153-442f-a069-97222fe89713&interactionCount=1&landingPath=https://www.trustpilot.com/review/venstar-exchange.com?groups=C0001:1,C0002:0,C0003:0,C0004:0
No
No
1 year
__RequestVerificationToken-legacy
HamKoUMWU2zdsAVl6V1FJfL19dmbsHFfGW7H-kzc9WMvfHKzbFAeahjsw3D7hxfP3Y4pDmjQADHBb_pY_Yiw09lXs-_sjHEjO9No8Ad6Lw01
No
No
Session
__RequestVerificationToken
HamKoUMWU2zdsAVl6V1FJfL19dmbsHFfGW7H-kzc9WMvfHKzbFAeahjsw3D7hxfP3Y4pDmjQADHBb_pY_Yiw09lXs-_sjHEjO9No8Ad6Lw01
No
No
Session
_csrf
ZnCMkIGiOqEULyVkZcvhxae3
No
No
Session
TP.uuid
6ea53259-2108-4cdd-ab8f-b0a079f13ed9
No
No
28 years
csrf-canary
true
No
No
Session
1 Essential Cookie = "Yes" means that this cookie is deemed an "Essential Cookie" under the EU General Data Protection Regulation ("GDPR"), which means that the cookie is required for the basic functionality of our website.
5 Source: https://cookiedatabase.org
Data Retention Policy
Please read Venstar's Data Retention Policy to find out what data Venstar needs to keep and for how long, your rights to request your data, and to request deletion of that data.
Further Questions
Please contact our Data Protection Officer at privacy@venstar-exchange.com if you have any further questions or concerns.
Managing Cookies with your Browser
To find information relating to other browsers, visit the browser developer's website.
